About Babes Medical Travel Support
Cosmetic Surgery Support in Bali & Bangkok
At Bali Babes and Boonchai Babes (Babes Medical Travel Support), we pride ourselves on being real, honest and authentic. No sugar-coating, no sales tactics. We are first and foremost a professional booking agency, independently run, and trusted by thousands of loyal followers and returning clients across Australia, New Zealand and worldwide. We are a 100% Australian registered business. We pay all required taxes and insurances and are fully compliant with Australian regulations.
Our goal is to provide the kind of support we personally felt was missing when we travelled abroad for surgery. We want every client to feel fully supported and part of a community of people sharing a similar journey.
Our Team
Independent, personalised and hands-on.
My name is Lauren Boland, and I personally run this business together with my daughter Eden and my mum Jenny.
That means it is always one of us you will be dealing with directly, in one office, with no confusion and no messy middle layers. We take pride in being responsive, approachable and professional.
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Most of our work is handled via email so we can assist as many people as possible. Phone consultations are available by appointment only at a cost of $50 per call.
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We respond to every enquiry within 24 hours (excluding weekends). As a boutique service, you deal directly with one of us throughout, never a call centre or a rotating team, so your support is genuinely personal from first enquiry to recovery.
How It Works
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Choose your destination for your cosmetic surgery journey: Bali or Bangkok
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Browse our Partners page and research your preferred surgeon or clinic
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Submit your enquiry using the form on your chosen destination page
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Once your quote is received, decide whether you'd like to proceed
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Book a phone or in-person consultation if required (Bali)
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Secure your preferred surgery date and confirm with a small deposit
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Receive a thorough email to fully prepare you for your journey ahead
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Enjoy consistent support and contact in the lead-up and on the ground throughout your journey
The Role of a Medical Coordinator
A medical coordinator simplifies the process by:
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Managing your appointments and quotes
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Bridging language barriers
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Assisting with surgery preparation including tried-and-tested product recommendations
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Providing practical advice on travel, accommodation, recovery and more
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Ensuring you feel informed, supported and confident every step of the way
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Providing efficient and timely responses so you're not left waiting
How Babes Medical Travel Support Supports You
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Communicating with doctors and clinics on your behalf and providing additional resources once your booking is confirmed
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Securing quotes, consultations and bookings
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Advising on how long to stay, where to stay with access to corporate hotel partners, what to bring and helpful recovery services
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Connecting you onsite with others travelling for surgery so you can bond, support and lean on each other
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Supporting you from start to finish, offering guidance, reassurance and someone to lean on throughout your journey
Guidelines for Working With Us
We ask that all clients approach this process with the same professionalism and respect we bring to every enquiry.
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Do your research. We can present your options, but choosing a surgeon is a highly personal decision. It is unethical for any agent to push you towards a specific doctor. Be wary of agents who receive payments directly from surgeons to be promoted. We do not and will not compromise our ethics.
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Respect our time. We are a very small team managing a high volume of enquiries.
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Go direct if you prefer. Please note that if you book directly with a hospital or clinic, you will not be able to access our free support later if communication becomes difficult or you want extra assistance. You have nothing to lose by using our service.
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Do not use multiple booking agents. This creates confusion, delays and complications with clinics.
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Do not contact us if you have already enquired directly with Bonnie Hospital, BIMC, Royal Cosmedic or The Solitaire. In that case you will be assisted by their in-house coordinators and we cannot assist.
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Do not request excessive information and multiple quotes unless you are serious about booking. We must prioritise clients who are ready to proceed.